It’s your call!

DIAL-OP Keeping the people of Dundee informed and helping them to feel connected, safer and valued.

 

Dial-OP Information Line is a one-stop-shop for any information needs. We offer reliable and easy-to-access information to community members, workers and professionals in a range of topics, including social and physical activities available locally, practical help at home, support provision for vulnerable adults, learning and volunteering opportunities, to mention just a few. When advice on a specific area is required, we signpost or refer callers on to the relevant local service or organisation.

So, if you have a query or concern, no matter how big or small, give us a ring and we will be delighted to help.

The Information Line is operational from Monday to Friday, 9am to 4pm, with an answer machine service out with office hours. If you call and nobody is available, please leave a message and we will get back in touch within 2 working days. Email enquiries can also be sent to dialop@volunteerdundee.org.uk.

 

Dial-OP Blether Buddies offers friendship through weekly calls provided by our trained and supported volunteers. The calls are made Monday to Friday and last around 30 minutes. This service is available to those who are looking for some minutes of friendship and have access to a telephone.

We welcome self-referral, referral through family, friends or local services. A referral form can be found here or give us a call and we can post one out to you.

“I look forward to them, sometimes it can be the only person you speak to that day”

Dial-OP Blether Buddie service user

 

Dial-OP Morning Call is a free outreach telephone service that aims to provide reassurance and connectivity to people who are vulnerable and/or isolated. Volunteers offer a short, scheduled, morning call to check on their wellbeing and welfare. Where required, signposting or referral to other relevant local services or agencies is also arranged. Morning Call can also offer a reminder service for appointments, medical commitments or repeat prescriptions.  A referral form can be found here or give us a call and we can post one out to you.

“Very happy with service – it has helped me keep a routine in my day-to-day life which is very important to me. I feel as though my day starts with my morning call – a lovely beginning to the day.”

“I feel like this is a rock for me as I live on my own”

Dial-OP Morning Call service user

Our Information Helpline and Morning Call services are fully accessible to BSL users through contactSCOTLAND-BSL

BSL users can contact us via contactSCOTLAND BSL, the online British Sign Language interpreting service. Further details available at www.contactscotland-bsl.org


Get involved

We are always keen to take new volunteers on board and if you have some time to spare and would like to get involved, with any of the Dial-OP services please download our volunteer application form  or contact us on 01382 305757 or dialop@volunteerdundee.org.uk

“This is a really good way for me to give something back . As I am disabled so I’m able to contribute from my home. I love blethering with people. It’s amazing how a friendship develops with some one ,who you have never met, develops over the phone.”

Dial-OP Blether Buddie volunteer


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