DIAL-OP Keeping the people of Dundee informed and helping them to feel connected, safer and valued.

Our Information Helpline and Morning Call services are fully accessible to BSL users through contactSCOTLAND-BSL

BSL users can contact us via contactSCOTLAND BSL, the online British Sign Language interpreting service. Further details available at www.contactscotland-bsl.org

 

Information Line. A local information helpline offering easy-to-access information to adults and their carers in Dundee.  DIAL-OP is a first point of contact for people who have any type of query or concern and are not sure where to start. We provide a listening ear and offer the information required (i.e, a contact, a telephone number, an address….). We may also refer callers to other organisations who might be better placed to help.

So, if you have a query or concern, no matter how big or small, give us a ring and we will be delighted to help.

The line is staffed from Monday to Friday, with an answer machine service out with office hours. If you call and nobody is available, please leave a message and we will get back in touch within 2 working days.

Susan’s story

Blether Buddies offers friendship to isolated and lonely people in Dundee.  Weekly calls are provided by our trained and supported volunteers.  The calls are made Monday to Friday and last around 30 minutes.

This service is available to isolated or lonely people in Dundee who have access to a landline telephone and would like to have a chat every week. We welcome self-referral, referral through family, friends or through local services. A referral form can be found here or give us a call and we can post one out to you.

Morning Call is a free outreach telephone service that aims to provide reassurance and connectivity to people who are vulnerable and/or isolated. Volunteers offer a short, scheduled, morning call to check on their wellbeing and welfare. Where required, signposting or referral to other relevant local services or agencies is also arranged. Morning Call can also offer a reminder service for appointments, medical commitments or repeat prescriptions.  A referral form can be found here or give us a call and we can post one out to you.


Get involved

We are always keen to take new volunteers on board and if you have some time to spare and would like to get involved, with any of the Dial-OP services please download our volunteer application form  or contact us on 01382 305757 or dialop@volunteerdundee.org.uk


 You can also follow DIAL-OP on social media

Facebook @DialopDundee or twitter @DialopDundee