Macmillan Information and Support Assistant

Could you provide individuals affected by cancer with information, emotional support, and signposting to a range of different partner services? Volunteers are at the heart of this project, come be part of the team!

Main Duties include Meeting and greeting people, providing a warm welcome to the service; Making appointments and direct referrals to the appropriate agencies; Providing a friendly, listening ear to people; Explaining the resources and services available in Dundee; Collecting and recording information about people who use the service; Recording messages; Referring complex enquiries to a supervisor; Keeping the information displays stocked; Attending volunteer development sessions to keep informed about developments in services; Raising awareness of the service.
Central Library initially, then Lochee and Coldside libraries if appropriate. All bus services serving the city centre.
Full training and support.
For more information please email volunteer@volunteerdundee.org.uk.

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