Dial-OP Information Helpline and Telephone Befriending service. DIAL-OP provides a confidential helpline service, ensuring that people have access to the information they need. Volunteers offer callers the answers they are looking for or give them a sense of direction as to where to go if they require more in-depth advice or professional assistance from another local organisation or agency. Whether if it’s about getting money advice, looking for a trusted trader, enquiring about home help services, transport, or finding out local activities to get involved, Dial-OP’s number is the one to call.

Dial-OP also plays a part in the battle against loneliness and social isolation through the delivery of a telephone companionship service. Volunteers offer a weekly phone call and bring friendliness and a breath of fresh air to those who sign up with the service.

Ultimately, DIAL-OP aims to enable callers to make their own decisions and to maintain as independent a lifestyle as possible, increasing their well-being and creating social networks within their community.


Dial-OP Morning Call is a free outreach telephone service that aims to provide reassurance and connectivity to people who are vulnerable and/or isolated. Volunteers offer a short, scheduled, morning call to check on their wellbeing and welfare. Where required, signposting or referral to other relevant local services or agencies is also arranged. Morning Call can also offer a reminder service for appointments, medical commitments or repeat prescriptions.


We are always keen to take new volunteers on board, so if you have some time to spare and would like to get involved with any of the Dial-OP services, contact us on 01382 797352  or dialop@volunteerdundee.org.uk.