Dial-OP Information Helpline and Telephone Befriending service. DIAL-OP provides a confidential helpline service, ensuring that people have access to the information they need. Volunteers offer callers the answers they are looking for or give them a sense of direction as to where to go if they require more in-depth advice or professional assistance from another local organisation or agency. Whether if it’s about getting money advice, looking for a trusted trader, enquiring about home help services, transport, or finding out local activities to get involved, Dial-OP’s number is the one to call.

Dial-OP also plays a part in the battle against loneliness and social isolation through the delivery of a telephone companionship service. Volunteers offer a weekly phone call and bring friendliness and a breath of fresh air to those who sign up with the service.

Ultimately, DIAL-OP aims to enable callers to make their own decisions and to maintain as independent a lifestyle as possible, increasing their well-being and creating social networks within their community.

telephone-befriending-referral-form

Dial-OP Morning Call is a free outreach telephone service that aims to provide reassurance and connectivity to people who are vulnerable and/or isolated. Volunteers offer a short, scheduled, morning call to check on their wellbeing and welfare. Where required, signposting or referral to other relevant local services or agencies is also arranged. Morning Call can also offer a reminder service for appointments, medical commitments or repeat prescriptions.

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morning-call-referral-form

We are always keen to take new volunteers on board, so if you have some time to spare and would like to get involved with any of the Dial-OP services, contact us on 01382 797352  or dialop@volunteerdundee.org.uk.